NestDesk enables you to create customer profile and sync it to Shopify store. In this post, you will learn how to create customer profile in NestDesk. Let’s get started now! How to create customer profile First off, make sure you’ve already
In some circumstances, you may want to edit/update customer information. This post will guide you how to update customer data in NestDesk. Let’s get started now! How to update customer information First off, make sure you’ve already logged into NestDesk.
Conversation history is where all information about the conversation of your customers in each specific time period is stored. In this post, you will learn how to view conversation history in NestDesk. Let’s get started now! How to view conversation
Macro refers to template responses for some commonly asked questions. By using macro, you can shorten the response time, support more customers in less time, and avoid mistakes. This article will guide you on how to use macro in NestDesk.
Product tag is the new feature that helps you send direct product links to your customers right in the chat box. In this post, you will learn how to use the product tag feature in NestDesk. Let’s get started! How
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