Edit Agent’s Profile

  • 19/06/2023
  • 301
  • 0

Agent profile is the representation of an agent. This helps visitors, other agents and admin easily recognize that agent when interacting with him/her on NestDesk. 

In this post, you will learn how to edit agent profile in NestDesk. Let’s get started now!

How to edit agent profile 

First off, make sure you’ve already logged in NestDesk. If you don’t have NestDesk account, please create a new one here.

  1. In the left sidebar, go to Settings, click on Account > Profile 
  2. In Profile, click on Upload image to change your profile picture and edit your user name in Information section

Note: You can’t change the admin email that has been registered in NestDesk.

NestDesk - edit agent profile
  1. Click Save to save all the settings

Need any help? 

Please contact our support team via live chat or email at [email protected].

We are happy to help you as soon as possible! 😊😊😊


Featured articles

Help Desk

In this article, you will learn about HelpDesk and how to add HelpDesk in live chat. Let’s get started now!

Can’t Find What You Need? 🤔

Article Outline