What's New At NestScale?

Welcome to the Release Notes for NestScale ecosystem!

We’re excited to introduce a range of new features, enhancements, and fixes that will elevate your experience with the apps! ❤️

NS Estimated Delivery Date 1.3: Delivery Country Customization

December 11, 2024

We’re excited to announce the release of NS Estimated Delivery Date 1.3, introducing the advanced feature of Delivery Country.

Benefits of Delivery Country

  • Accurate Location-based ETAs: Set unique delivery timelines for each country, ensuring customers see estimates based on location.
  • Automatic IP Detection: Identify visitor IPs and display delivery dates tailored to their country seamlessly.
  • Enhanced Customer Experience: Provide clarity and build trust with shoppers by offering delivery expectations specific to their region.
delivery_country_list

Try NS Estimated Delivery Date 1.3 today and start delivering location-specific ETAs!

NS Estimated Delivery Date 1.2: Enhanced Rules & Checkout-Cart Display

November 7, 2024

We’re thrilled to introduce a new approach to setting delivery timelines with an all-new look for our rule types - Global, Collection, and Product Rules

Plus, it brings the EDD Widget to customers’ Cart and Checkout pages for a streamlined experience.

What’s New with the Three Rule Levels?

  1. Global Rule: Apply a default ETA to all products, ensuring every item has a visible date widget
  2. Collection Rule: Set delivery dates based on specific product collections - offer consistent timelines for product groups.
  3. Product Rule: Set unique delivery estimates for individual products - manage specific items with unique dates that may differ from others in your inventory.

Each rule level makes it easy to identify and manage delivery settings at different levels to optimize customer expectations.

EDD Widget Now on Cart & Checkout Pages

With the EDD widget now also appearing on both the Cart and Checkout pages, your customers can view delivery estimates throughout the purchase process. 

This feature gives a clearer picture of delivery timelines, boosting trust and reducing cart abandonment.

Check out Version 1.2 today and discover how these upgrades can streamline your delivery management and enhance the customer experience!

Learn more: Introduction to NS Estimated Delivery Date

NestAds 1.8: Enhanced Dashboard, Custom Reports & User Roles

November 4, 2024

NestAds 1.8 brings exciting updates to customize your dashboard, flexible reports, and expanded user roles for better team collaboration!

New Features

  1. Customizable Dashboard
  • Pick and arrange widgets and charts to display the metrics that matter most.
  • Visualize data clearly and monitor performance quickly.
dashboard
  1. Enhanced Performance Report
  • Select key metrics, set custom date ranges, and save them as personalized views.
performance report
  1. User Roles: Staff & Read-Only
    • Staff Role: Assign permissions for specific tasks, giving teams the tools they need.
    • Read-Only Role: Allow team members to view data without editing - perfect for secure, collaborative insights.

Explore NestAds 1.8 to get more out of your dashboard, streamline reporting, and manage access smoothly!

NestScale Product Variants 1.3: Text Swatches & Multi-Language Support

October 1, 2024

Version 1.3 of NS Image Swatch Variant Option introduces innovative new features to enhance your store's customization and global reach.

New Features:

  • Text Swatch: Create text swatches with customizable horizontal and vertical padding for precise control over text appearance and alignment.
text swatch
  • Responsive Translation for Variants: Automatically translate variant labels and options based on your store’s language settings, ensuring a seamless shopping experience for international customers. 

These updates make it easier to tailor your product options to your brand's design while expanding your store's accessibility to a global audience. 

Check out the upgrade today to leverage these new features!

NestDesk 1.6: Elevate Your Customer Experience with AI Training and Improvement

October 1, 2024

We're thrilled to announce the launch of NestDesk 1.6, featuring enhanced AI Training and AI Improvement capabilities that elevate your customer service experience.

New Features:

  • AI Training:  This feature allows users to train the AI Chatbot using custom FAQs and store URLs. By providing specific questions and answers, you can ensure the chatbot delivers precise responses tailored to your business needs. Integrating your store's URL enables the chatbot to access comprehensive information.
  • AI Improvement: Users can now refine the chatbot's responses through the AI Improvement feature. This includes modifying answers for questions and managing fallback responses for inquiries the AI cannot address. This ensures customers receive accurate and relevant information every time they engage with the chatbot.

With these advanced features in NestDesk 1.6, you can enhance the AI Chatbot's performance, providing quicker and more accurate responses to your customers. 

Enjoy a more personalized and efficient customer service experience with NestDesk AI Chatbot!
Need a demo? Contact us here