What's New At NestScale?

Welcome to the Release Notes for NestScale ecosystem!

We’re excited to introduce a range of new features, enhancements, and fixes that will elevate your experience with the apps! ❤️

NestScale Product Variants 1.3: Text Swatches & Multi-Language Support

October 1, 2024

Version 1.3 of NS Image Swatch Variant Option introduces innovative new features to enhance your store's customization and global reach.

New Features:

  • Text Swatch: Create text swatches with customizable horizontal and vertical padding for precise control over text appearance and alignment.
text swatch
  • Responsive Translation for Variants: Automatically translate variant labels and options based on your store’s language settings, ensuring a seamless shopping experience for international customers. 

These updates make it easier to tailor your product options to your brand's design while expanding your store's accessibility to a global audience. 

Check out the upgrade today to leverage these new features!

NestDesk 1.6: Elevate Your Customer Experience with AI Training and Improvement

October 1, 2024

We're thrilled to announce the launch of NestDesk 1.6, featuring enhanced AI Training and AI Improvement capabilities that elevate your customer service experience.

New Features:

  • AI Training:  This feature allows users to train the AI Chatbot using custom FAQs and store URLs. By providing specific questions and answers, you can ensure the chatbot delivers precise responses tailored to your business needs. Integrating your store's URL enables the chatbot to access comprehensive information.
  • AI Improvement: Users can now refine the chatbot's responses through the AI Improvement feature. This includes modifying answers for questions and managing fallback responses for inquiries the AI cannot address. This ensures customers receive accurate and relevant information every time they engage with the chatbot.

With these advanced features in NestDesk 1.6, you can enhance the AI Chatbot's performance, providing quicker and more accurate responses to your customers. 

Enjoy a more personalized and efficient customer service experience with NestDesk AI Chatbot!
Need a demo? Contact us here

NS Estimated Delivery Date 1.1: Product Rules & ETAs Personalization 

August 12, 2024

NS Estimated Delivery Date 1.1 is now live!

The latest version of NS Estimated Delivery Date is packed with a range of enhanced updates designed to elevate your store's delivery management.

Check out new features & updates that help to deliver a more engaging experience:

New features

  • Automatically sync all products with date estimates, keeping all items up to date
release note_edd_product list
  • Set unique delivery dates for specific items, overriding the general settings
release note_edd_product rules
  • Translate your Estimated Time into multiple languages
  • Customize the look of your date widget by changing text, icons, and colors to match your brand
release note_edd_visual

Discover the enhanced efficiency it adds to your delivery management by experiencing NS Estimated Delivery Date Version 1.1 today!

NestDesk 1.5: Introducing NestDesk AI Chatbot

July 22, 2024

We're excited to launch a groundbreaking feature in NestDesk 1.5: the AI Chatbot. Unlike typical chatbots that use pre-generated answers, our AI Chatbot elevates customer interaction significantly.

Key Features:

  • Automatic Information Sync: The AI Chatbot syncs product information automatically, ensuring it provides up-to-date and accurate assistance.
  • Dynamic Training and Adaptability: Users can train the AI Chatbot to answer questions dynamically, allowing it to handle a broader range of queries with precision.
  • Enhanced Customer Interaction: Customers can type their questions directly into the chat, leading to a more natural interaction without predefined options.

With the AI Chatbot, NestDesk 1.5 offers a smarter, more responsive tool that enhances customer satisfaction through quick, accurate, and personalized responses. 

Experience the future of customer service with NestDesk's AI Chatbot!

NestScale Product Variants 1.2: Product Group & Dynamic Swatch Management

July 12, 2024

We are excited to announce the release of Version 1.2 of NestScale Product Variants, packed with new features to enhance your store's functionality and improve the shopping experience for your customers.

Key Features

  • Group multiple related products and display them as variants 
  • Option Configuration:
    • Arrange the order between Active variants and Inactive variants for better personalization
    • Enable a search bar within the swatch pop-up to help customers quickly find specific variants.
  • Design Settings:
    • Edit display of the Limited swatch option on the Collection page
    • Select the swatch position within the collection card
    • Display product prices directly inside the swatches for easier price visibility

Dive into NS Product Variants 1.2  to enjoy a more powerful and flexible tool for managing your product variants and providing a superior shopping experience for your customers!