Tag Products (send product link to your customer)

  • 17/06/2024
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Product tag is the new feature that helps you send direct product links to your customers right in the chat box.

In this post, you will learn how to use the product tag feature in NestDesk. Let’s get started!

How to use Product Tag in conversation 

First off, make sure you’ve already logged in NestDesk. If you don’t have NestDesk account, please create a new one here.

  1. In the left sidebar, go to Conversation section 
  2. Select the conversion you want to send, on the right side of your chat box, click on Tag Products 
  3. Select products you want to send > Click on send icon 
Nestdesk product link

You can also choose the store and search for the product name to find it out faster

Nestdesk product link

How to use Product Tag in conversation for smartphone users?

NestDesk mobile install

1. Go to Chat  > Select the conversion you want to send, on the right side of your chat box > click on Tag Products

NestDesk mobile send product link

2. Select a store > choose products you want to send > Click send 

NestDesk mobile product link

Interested in learning more about NestDesk? Book a demo with us!


Need any help?

If you need any help, please feel free to contact us via live chat or send mail to [email protected].

Our customer support team is more than happy to help!

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