Create Conversation Title

  • 04/10/2024
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Conversation title helps you easily remark and identify message among others with ease.

In this post, you will learn how to create & edit conversation title in NestDesk. Let’s get started now.

How to create/edit a conversation title

  1. From app dashboard, you click on Conversation section 

Then you will jump into a feed where you can check and reply messages across channels.

Nestdesk_conversion_title

2. Click on a conversation. You will see the Conversation title on the top of it. The default name is New conversation

conversation title

3. Click on the Three dots icon next to the Conversation title > Enter the content > click the Confirm button to Save.

conversation title edit
conversation title edit confirm button

That’s done! The conversation title is created successfully.

Interested in learning more about NestDesk? Book a demo with us!


Need any help?

If you have any questions, feel free to contact us via live chat or send mail to [email protected] 

Our customer support team is more than happy to help! 

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