Updating shipping address

  • 19/12/2023
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It is common sometimes for your customer not to use the current address or provide the wrong address. You really need a way to update it quickly right in the app. 

How to update the shipping address?

Step 1: Go to Conversation > select your conversation

Conversation Management dashboard

Step 2: Click on Update shipping address and the Edit Shipping tab will show up

Order custimization

Step 3: Complete all the information before clicking on Apply

Need any help?

Please contact our support team via live chat or email at [email protected]. We are happy to help you as soon as possible!


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