NestDesk Topics

AI Chatbot Improvement

The AI Improvement feature allows users to refine the AI Chatbot’s responses when needed.  If you notice any AI answers that need changes during usage, you can easily fix them directly within this feature.  AI Improvement lets you specify the

Training AI Chatbot

Users may require the AI Chatbot to respond to inquiries about exclusive store details, such as ongoing promotions, free shipping policies, or special discounts that the Chatbot cannot automatically access after syncing.  By training AI Chatbot, you can guarantee that

Updating shipping address

It is common sometimes for your customer not to use the current address or provide the wrong address. You really need a way to update it quickly right in the app.  How to update the shipping address? Step 1: Go

Business Hours

Business Hours is an integral part of the app has the ability to relay to website visitors if the support staff is online or offline, and if they are offline, to show that to the visitor and let them know

Order Action Permissions (for customers)

Order Action Permissions allows customers to take/request related action on their order. With this feature, NestDesk will help you to utilize live chat and manage your store in a shorter time. This article will guide you step by step to