It is common sometimes for your customer not to use the current address or provide the wrong address. You really need a way to update it quickly right in the app. How to update the shipping address? Step 1: Go
Business Hours is an integral part of the app has the ability to relay to website visitors if the support staff is online or offline, and if they are offline, to show that to the visitor and let them know
Order Action Permissions allows customers to take/request related action on their order. With this feature, NestDesk will help you to utilize live chat and manage your store in a shorter time. This article will guide you step by step to
On need to open Shopify admin, you can edit orders for customers you’re chatting with right inside NestDesk. Let’s get started now! How to edit an order? Step 1: Go to Conversation > select your customer conversation Step 2: Click
No need to open Shopify admin, you can cancel an order for customers you’re chatting with right inside NestDesk. Let’s get started now! How to cancel an order in NestDesk The updated status will be displayed on the conversation as
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