Initiate A Refund In NestDesk

No need to open Shopify admin, you can initiate a refund for the customers you’re chatting with right inside NestDesk. Let’s get started now!

How to initiate a refund

Step 1: Go to Conversion > select your customer conversation

Step 2: Click Refund and you will see a refund order tab appear

Step 3: Complete all the information before clicking on Apply > The Refund request will be sent out to the customer on the conversation

Interested in learning more about NestDesk? Book a demo with us!

Please contact our support team via live chat or email at [email protected]. We are happy to help you as soon as possible!

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