No need to open Shopify admin, you can initiate a refund for the customers you’re chatting with right inside NestDesk. Let’s get started now!
How to initiate a refund
Step 1: Go to Conversion > select your customer conversation
Step 2: Click Refund and you will see a refund order tab appear
Step 3: Complete all the information before clicking on Apply
Need any help?
Please contact our support team via live chat or email at [email protected]. We are happy to help you as soon as possible!