Edit an order in NestDesk

  • 24/07/2024
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On need to open Shopify admin, you can edit orders for customers you’re chatting with right inside NestDesk. Let’s get started now!

How to edit an order?

Step 1: Go to Conversation > select your customer conversation

Edit an order in NestDesk

Step 2: Click on Edit button and the Edit Orders tab will show up

Edit an order in NestDesk

Step 3: After completing all the information, clicking on Apply > The updated order’s status will be shown on the conversation:

Edit an order in NestDesk

Interested in learning more about NestDesk? Book a demo with us!


Need any help?

Please contact our support team via live chat or email at [email protected]. We are happy to help you as soon as possible!

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