No need to open Shopify admin, you can initiate a refund for the customers you’re chatting with right inside NestDesk. Let’s get started now! How to initiate a refund Step 1: Go to Conversion > select your customer conversation Step
Check customer journey allows you to track and monitor your customers’ interactions and product activity in real-time. This user guide will walk you through the steps to effectively check your customer’s journey and product-related actions on NestDesk. How to check
Overview Preview customer cart is a powerful feature that allows customer support agents to assist online shoppers by viewing their shopping carts in real-time during chat interactions Why is “Preview customer cart” helpful? Preview customer cart feature helps you have
Discover NestDesk pricing options and select a suitable plan for your business. Let’s get started now! Overview of NestDesk Pricing NestDesk is built for e-commerce businesses of all sizes. To serve the various demands of both small & large companies
By integrating Facebook into NestDesk, you can easily manage and reply to messages from your Facebook pages right inside NestDesk How NestDesk works with Facebook: In this post, you will learn how to integrate your Facebook page with NestDesk. Let’s
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