Conversation Management Topics

Send files in NestDesk

In this article, we will show you which file and extension you can upload to NestDesk, and how to upload it. Let’s get started! Which file and extension are possible to be uploaded to NestDesk? You can upload any kind

Filter/sort conversation list

In this article, you will learn how to filter/sort conversation list in NestDesk. This feature helps you keep messages well organized and easily find out the message you want among the others. How to filter/sort conversation list First off, make

Create/edit tag

Tags are the labels that help you to categorize and sort out customer messages. You can add more than one tag per message. In this article, you’ll learn how to create, edit and add tags in NestDesk. How to create