Conversation history is where all information about the conversation of your customers in each specific time period is stored.  In this post, you will learn how to view conversation history in NestDesk. Let’s get started now!  How to view conversation

Macro refers to template responses for some commonly asked questions. By using macro, you can shorten the response time, support more customers in less time, and avoid mistakes.  This article will guide you on how to use macro in NestDesk.

Product tag is the new feature that helps you send direct product links to your customers right in the chat box. In this post, you will learn how to use the product tag feature in NestDesk. Let’s get started! How

Conversation title helps you easily remark and identify message among others with ease. In this post, you will learn how to create & edit conversation title in NestDesk. Let’s get started now. How to create/edit a conversation title Then you