In this article, you will learn what paid & pending orders are in Shopify, and how to create paid and pending orders in NestDesk. Let’s get started now! First off, make sure you’ve already logged into NestDesk. If you don’t
When scaling up your business, you may want to have more than one agent in your NestDesk live chat. By choosing paid plans, you can add agents and assign messages for them to better collaborate & drive more conversions while
In the previous article, we went through the guidance of creating Macro, which answers some commonly asked questions with several pre-made responses. In this post, you will learn how to customize Macro before sending them to each customer, allowing for
In this post, you’ll learn on how to delete a conversation in NestDesk. Let’s get started now.Note: Once you remove the conversation, it will no longer display in your conversation list. Keep in mind that you can not undo so
In the previous article, we have instructions for you on how to create a tag. Tags are used to sort and segment your customers by interest, status, activities, etc. In this article, you will learn how to add tags to
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