NestDesk Topics

Pre-chat Survey

Pre-chat survey refers to a set of questions presented to users before they initiate a chat conversation with a support agent or representative.  The purpose of the pre-chat survey is to gather essential information from the user, which can assist

Get started with NestDesk

Welcome to NestDesk! We are so glad to have you onboard! 😊😊😊 This post includes all the basic steps to help you get up and running fast with NestDesk. Let’s get started now!  NestDesk onboarding checklist  Follow 5 simple steps

Widget Customization

In this post, you will learn how to customize live chat widget to match your store’s look and feel. Let’s get started now! First off, make sure you’ve already logged into NestDesk. If you don’t have NestDesk account, please create

Disable Live Chat Widget

In this post, you’ll learn how to disable NestDesk live chat widget on your website. Let’s get started now! First off, make sure you’ve already logged in NestDesk. If you don’t have NestDesk account, please create a new one here.

Disable Shopify Integration

In this post, you will learn how to disable a Shopify store integration with NestDesk. Let’s get started now! First off, if you don’t have NestDesk account, please create a new one here. How to disable data synchronization from Shopify