Create/edit/add tag

Tags are the labels that help you to categorize and sort out customer messages. You can add more than one tag per message. In this article, you’ll learn how to create, edit and add tag in NestDesk.

How to create tag

First off, make sure you’ve already logged in NestDesk. If you don’t have NestDesk account, please create a new one here.

1. Navigate to Setting > click on Tags > click on Add tag button

2. Set up your tag

Here you can add the tag name, tag description, and tag color.

3. Hit on Save button to save your setup

How to edit tag

To edit an existing tag in NestDesk, please follow the steps below.

1. Navigate to Setting > click on Tags > click on Edit icon of the tag you want to edit

2. Edit your tag

Now you can edit the tag name, tag description, and tag color as you want.

3. Click on Save button to save all changes.

How to add tag

After setting up your tag, you’ll want to know how to add tags to messages. Simply follow some simple steps below.

1. Navigate to Inbox > click on a message conversation > click on Tags section
2. Select a tag that you want

It’s done! Your message has been tagged successfully.

Need more help?

Feel free to contact us via live chat or email at [email protected]

Our support team is happy to assist you as soon as possible!