Automations Topics

How AI Chatbot Grow Your Business?

NestDesk’s new AI Chabot offers superior functions compared to traditional Chatbot, enabling you to elevate your customer interactions and drive business growth.  In this article, you will learn how AI Chatbot support users reduce their workload and make a significant

Chat Bot Use Cases

In this article, you will learn about creating a chatbot scenario and make it suitable for your own purposes. Let’s get started now! First off, make sure you’ve logged into NestDesk. If you don’t have a NestDesk account, please create

Chat Bot

In this article, you will learn about chatbot and how to add NestDesk chatbot in live chat. Let’s get started now! 😊 First off, make sure you’ve logged into NestDesk. If you don’t have a NestDesk account, please create a

Customize Macro

In the previous article, we went through the guidance of creating Macro, which answers some commonly asked questions with several pre-made responses.  In this post, you will learn how to customize Macro before sending them to each customer, allowing for

Create Macro

Macro refers to pre-made responses for some commonly asked questions. By using macro, you can shorten the response time, support more customers in less time, and avoid mistakes. This article will guide you on how to create macro in NestDesk.