Automations Topics

Business Hours

Business Hours is an integral part of the app has the ability to relay to website visitors if the support staff is online or offline, and if they are offline, to show that to the visitor and let them know

Order Action Permissions (for customers)

Order Action Permissions allows customers to take/request related action on their order. With this feature, NestDesk will help you to utilize live chat and manage your store in a shorter time. This article will guide you step by step to

Help Desk

In this article, you will learn about HelpDesk and how to add HelpDesk in live chat. Let’s get started now! First off, make sure you’ve logged into NestDesk. If you don’t have a NestDesk account, please create a new one

Chat Bot Use Cases

In this article, you will learn about creating a chatbot scenario and make it suitable for your own purposes. Let’s get started now! First off, make sure you’ve logged into NestDesk. If you don’t have a NestDesk account, please create

Order Tracking

In this article, you will learn about Order Tracking and how to use it in live chat. Let’s get started now! 😊 First off, make sure you’ve logged into NestDesk. If you don’t have a NestDesk account, please create a