Draft order helps merchants create orders without the customer’s action, from this merchants can directly assist customers in their purchasing process, providing a more personalized shopping experience. In this post, you’ll learn on how to create draft orders in NestDesk.
Revenue report gives you a clear view of your overall revenue performance generated while supporting customers. There are 4 statistics you can track: Revenue, Conversation created, Conversion rate, and order created. Key features of the Revenue report 3. The statistic
In this article, you will learn about the Overview report and its features. Overview report is a dashboard (comprising a set of cards) that summarizes the support performance in a given period of time. Key features of overview report Interested
Overall, NestDesk reports provide useful information for management such as information on conversation trend, revenue trend report and number of created orders, etc. In this article, you will discover about NestDesk analytics system, and how this system works. Let’s get
By integrating your Shopify store to NestDesk, you can access customer information and order details right on NestDesk dashboard. Any changes you make about customers and orders in NestDesk will be automatically updated in your Shopify store. In this post,
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