In this article, you will learn about the Overview report and its features. Overview report is a dashboard (comprising a set of cards) that summarizes the support performance in a given period of time. Key features of overview report Interested
Overall, NestDesk reports provide useful information for management such as information on conversation trend, revenue trend report and number of created orders, etc. In this article, you will discover about NestDesk analytics system, and how this system works. Let’s get
By integrating your Shopify store to NestDesk, you can access customer information and order details right on NestDesk dashboard. Any changes you make about customers and orders in NestDesk will be automatically updated in your Shopify store. In this post,
In this article, you will learn what paid & pending orders are in Shopify, and how to create paid and pending orders in NestDesk. Let’s get started now! First off, make sure you’ve already logged into NestDesk. If you don’t
When scaling up your business, you may want to have more than one agent in your NestDesk live chat. By choosing paid plans, you can add agents and assign messages for them to better collaborate & drive more conversions while
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