Analytics Topics

Revenue Report

Revenue report gives you a clear view of your overall revenue performance generated while supporting customers. There are 4 statistics you can track: Revenue, Conversation created, Conversion rate, and order created. Key features of the Revenue report 3.  The statistic

Overview Report

In this article, you will learn about the Overview report and its features. Overview report is a dashboard (comprising a set of cards) that summarizes the support performance in a given period of time.  Key features of overview report Interested

NestDesk Reports

Overall, NestDesk reports provide useful information for management such as information on conversation trend, revenue trend report and number of created orders, etc. In this article, you will discover about NestDesk analytics system, and how this system works. Let’s get