Enable Automation Rules

  • 27/02/2023
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Automation rules allow you to automate certain tasks based on the criteria that you customize. This article will guide you on how to enable Automation Rules in NestDesk. Let’s get started now!

How to enable Automation Rules

First off, make sure you’ve already logged in NestDesk. If you don’t have NestDesk account, please create a new one here.

  1. Navigate to Settings > click on Automation Rules
Automation Rules

2. Switch on the button to enable the rules you want

Then you’ll receive a confirmation pop-up as shown below. Click on OK button.

Automatically Assign feature

Note: You can only use the available rules and can not set up a new rule at the present.

Need any help?

This helps you automate repetitive work and make sure every customer message is handled in real-time. If you have any requests for specific rules or need help, don’t hesitate to contact us via live chat or email at [email protected]

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