Edit an order in NestDesk

On need to open Shopify admin, you can edit orders for customers you’re chatting with right inside NestDesk. Let’s get started now!

How to edit an order?

Step 1: Go to Conversation > select your customer conversation

Step 2: Click on Edit button and the Edit Orders tab will show up

Step 3: After completing all the information, clicking on Apply > The updated order’s status will be shown on the conversation:

Interested in learning more about NestDesk? Book a demo with us!

Please contact our support team via live chat or email at [email protected]. We are happy to help you as soon as possible!

Helpful?

The AI Improvement feature allows users to refine the AI Chatbot’s responses when needed. If you notice any AI answers

Users may require the AI Chatbot to respond to inquiries about exclusive store details, such as ongoing promotions, free shipping

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