Create draft orders

In this post, you’ll learn on how to create draft orders in NestDesk. Let’s get started now!

First off, make sure you’ve logged in NestDesk. If you don’t have NestDesk account, please create a new one here.

What is draft order?

Draft order is the order that merchants create on behalf of customers. This kind of order will turn into a completed order when customers finish their purchase process.

Moreover, each draft order has a checkout link which enables customers to finish checkout quicker.

How to create draft order?

1. Tap on the message you want to create order, then click “Create order”.

Please note that you have to add customer information before creating orders for that customer.

2. Full-fill orders and customer information.

3. To create a draft order, click the “Create draft order” box.

Note: Draft order created in NestDesk will be automatically synced to your Shopify admin.

Here’s how the draft order displays in NestDesk account and Shopify admin.

Need more help?

Feel free to contact us via live chat or email at [email protected]

Our support team is happy to assist you!