Customization Topics

Install Live Chat on Shopify store

Installing NestDesk live chat on Shopify store is easy and quick. In this post, you will learn how to install live chat widget on your Shopify store. Let’s get started! How to install NestDesk live chat on website To add

Pre-chat Survey

Pre-chat survey refers to a set of questions presented to users before they initiate a chat conversation with a support agent or representative.  The purpose of the pre-chat survey is to gather essential information from the user, which can assist

Widget Customization

In this post, you will learn how to customize live chat widget to match your store’s look and feel. Let’s get started now! First off, make sure you’ve already logged into NestDesk. If you don’t have NestDesk account, please create

Disable Live Chat Widget

In this post, you’ll learn how to disable NestDesk live chat widget on your website. Let’s get started now! First off, make sure you’ve already logged in NestDesk. If you don’t have NestDesk account, please create a new one here.