Support NestDesk Add private note
Private note is the internal note that an agent leaves on a specific ticket. It is only visible to your team and not to customers. This feature is helpful for providing context when reassigning the ticket to another agent.
Here is how it looks like.
Please contact our support team via live chat or email at [email protected]
We are happy to help you as soon as possible!
Help us improve our Support Center. Was this article helpful?
Can't find what you need?
© Copyright - NestScale 2022