Account Information Topics

In NestDesk, all customer information is conveniently displayed alongside each conversation. This feature helps you easily identify your current customers and prevents them from having to repeat the same information. In this article, you’ll learn how to view customer information

Notification allows you to be notified when a new message comes in. As an agent, you can easily notice the incoming chats that are assigned to you.  Please note that the notification feature only works when you are not on

Invisible mode is a feature that could be used when you need to hide the availability status of your agent account. By enabling this feature, your account status will present as offline to all visitors.  In this article, you’ll learn

In this article, you’ll learn how to create a NestDesk account with ease. Let’s get started now! How to create NestDesk account  Here you can follow one of 2 options: Create NestDesk account from Shopify app store Fill in some