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Embark on your NestDesk experience with this simple guide. Learn the essential steps to set up your account, explore key features, and start delivering exceptional customer interactions
Explore the power of automations within NestDesk. Dive into creating intelligent chatbots, crafting comprehensive FAQs, and establishing a robust helpdesk system for seamless customer interactions
With NestDesk app, you can:
Yes, you can! Inside your chat conversations, you’ll see a product directory on the top right corner of the chat box. Just click on a product, and it will be sent to your customer via chat. It’s possible to send the product link via live chat and Facebook Messenger.
NestDesk sends all the contact data collected during conversations held in the app (such as email, name, and phone number) to your Shopify admin panel automatically! You can see all the collected contacts through NestDesk inside the contacts list.
The chat window is fully customizable. Possible modifications include: