What's New At NestScale?

Welcome to the Release Notes for NestScale ecosystem!

We’re excited to introduce a range of new features, enhancements, and fixes that will elevate your experience with the apps! ❤️

NestDesk 1.2: Transformation in UI Design For #1 Customer Experience

May 22, 2023

With NestDesk 1.2, let us take you to the latest enhancements including a fresh UI/UX design, a brand-new mobile app, optimized Facebook Messenger integration, and a revamped notification system. Get ready to unlock sales from conversations now!

Sleek and modern interface

Sleek and modern interface

User-friendly mobile app

User-friendly mobile app

Facebook Messenger chat optimization

Facebook Messenger chat optimization

Real-time notification to all agents

Real-time notification to all agents

Elevate the best customer experience with NestDesk 1.2

With these exciting updates, we are taking NestDesk to new heights. And as we promise to deliver a top-notch experience, these updates are just the beginning of our ongoing commitment to excellence.

Don’t wait any longer – experience the transformation in UI design, mobile accessibility, and optimized communication for your business. Try NestDesk 1.2 now and immerse yourself in a world of enhanced functionality, convenience, and satisfaction. Happy exploring!

NestAds 1.2: Simplified TikTok Ads Solution with New Pricing Plans

March 15, 2023

NestAds 1.2 version has just been released, with a bunch of the most requested features and new pricing plans. In this version, you will find all things you need to simplify the TikTok ads creation & management process. Keep reading to discover these amazing updates! 

Key features:

  • Set the right objective for your winning TikTok Ads campaign
  • Structure TikTok Ads group in a smart way
    • Focus on the right optimization event
    • Identify & reach your ideal target audience faster
    • Allocate & optimize the advertising budget accordingly
  • Make TikTok Ads creative that convert
    • Easily create TikTok ads with Creative Studio
    • Insert the destination page in one click
  • Key metrics for business success  
    • Analyze Ads group performance with clear analytics
    • Optimize TikTok Ads campaign with Business Intelligence
  • Affordable pricing plans with NestAds 1.2

>>> Read more: NestAds 1.2: Simplified TikTok Ads Solution with New Pricing Plans

Introducing NestDesk: #1 FREE Ecommerce Customer Support Solution

June 21, 2022

Do you know that 70% of all customer conversations are related to purchase decisions? Customers mostly ask questions while viewing products or even when they already have items in their cart. Some want to feel confident in an online purchase that they have no way to touch and handle physically. 

Many brands consider customer service as a necessary evil to support or handle the inevitable complaints only. But now, chat has gone beyond a support tool to become a powerful sales channel. 

Recognizing the potential and demand for unlocking sales from chat, we felt a strong pull to develop NestDesk – an affordable customer service platform that powers your business to turn more browsers into buyers. 

Key features:

  • Boost your customer support efficiency 
    • Streamline customer messaging 
    • Connect with customers in more ways 
    • Automate common responses 
    • Collaborate with your teammates
  • Deliver personalized customer service
  • Unlock sales from conversation
    • Create orders right on your chat system 
    • Measure revenue from customer care efforts

>>> Read more: Introducing NestDesk: #1 FREE Ecommerce Customer Support Solution