What's New At NestScale?

Welcome to the Release Notes for NestScale ecosystem!

We’re excited to introduce a range of new features, enhancements, and fixes that will elevate your experience with the apps! ❤️

NestDesk 1.4.1: Your New Customer Interaction Toolkit

June 13, 2024

Exciting news! NestDesk version 1.4.1 is here, bringing you innovative features designed to revolutionize the way you interact with customers and manage your workflow. Discover how these updates can transform your business and provide benefits for both you and your customers.

Customizable Macros

NestDesk - customize macros
  • Customize macros content before sending
  • More personalized and relevant to each customer

More flexible Pre-Chat Surveys

NestDesk - pre-chat survey
  • Remove non-essential information fields
  • Able to allow not to complete the survey before chat

More User-Friendly Interface

NestDesk - menu
  • Integrated navigation menu
  • Intuitive and efficient interface

These enhancements make NestDesk 1.4.1 a powerful tool for delivering superior customer service and boosting productivity. 

Dive into our NestDesk 1.4.1 today to experience a more streamlined, efficient, and customer-friendly platform. Your enhanced customer service and productivity are just a click away!

NestScale Product Variants 1.1: Expanded Features for Enhanced Store Management

April 19, 2024

Announcing the release of NestScale Product Variants Version 1.1, now with exciting new features designed to elevate your store's functionality and streamline the shopping experience for your customers.

New Updates

  • Showcase product variants directly on the collection page, enhancing product visibility and making it convenient for customers to explore options at a glance
  • Offer additional customization options for how variants are displayed on your live store to better fit your store’s branding and improve customer engagement

These new features in NestScale Product Variants 1.1 empower you to better organize and present your product offerings, ensuring a more engaging and user-friendly shopping journey for your customers. 

Try NestScale Product Variants 1.1 and discover how these enhancements can transform your store management experience!

NestAds 1.5: Enhanced Tracking & Customizable Reports

April 10, 2024

Welcome to NestAds 1.5, a game-changing upgrade that enhances performance tracking and analysis capabilities. This version introduces diverse tracking sources, simplifying performance monitoring across metrics. NestAds 1.5 also offers customizable performance reports, catering to specific user needs.

Whether a small business or a corporate giant, NestAds 1.5 is your pathway to elevated analytics. Stay tuned as we explore its features, and witness firsthand how NestAds 1.5 revolutionizes your business analytics journey.

Key Features

  • Offer diverse tracking platforms for enhanced insights
  • Personalized performance report to suit your need
  • Monitoring conversion paths across multiple channels

>>> Read more: NestAds 1.5: Enhanced Tracking & Customizable Reports

NestWidget 1.1: Upgrade Shoppable Feed with Instagram UGC & Media Curation

March 29, 2024

Committed to enhancing the user experience and continuous improvement, we’re excited to unveil some thrilling updates for NestWidget that promise to elevate your experience to a whole new level. With NestWidget 1.1, discover the latest enhancements: a revamped UI/UX design, seamless integration with Instagram & TikTok feeds, and the capability to collect valuable social posts from Instagram into a widget using hashtags and profile mentions with our brand-new media curation feature. 

Key Features:

  • Integrated with unlimited Instagram & TikTok accounts
    • Collect UGC with a hashtag and mention 
    • Request UGC usage rights 
  • Personalize the feeds as you wish in quick steps  
    • Tailor feeds to your preferences with ease
    • Manage your feed with Advanced Moderation
    • Easily filter content with tags
  • Turn your feed into shoppable UGC galleries
  • Publish feeds in any locations on your online store

>>> Read more: NestWidget 1.1: Upgrade Shoppable Feed with Instagram UGC & Media Curatio

NestAds 1.4: Advanced Ad Tracking & Multiple Attribution Models

January 16, 2024

NestAds 1.4 has gone live! 

The latest version introduces advanced ad tracking, multiple attribution models, a focus on mapping the customer journey, and more. 

Check out new features & updates that help to supercharge your advertising tracking: 

  1. Multiple attribution models

Assess your ad channel impact from various viewpoints by utilizing newly added attribution models, including first-click, last-click, and linear models. This enhancement allows you to choose the model that best fits your marketing goals.

  1. Powerful advertising dashboard

NestAds new and improved dashboard provides you with a comprehensive overview of your advertising performance. It gathers ad results across channels in one single tab and combines them all to reveal a blended ROAS and CPA.

  1. Aggregated customer journey 

Understanding all the steps leading to a purchase and the impact of touchpoints in the aggregated customer journey. It is helpful to measure cross-channel advertising and wisely allocate your budget.

  1. Ad-level analytics for winning creatives

Advanced creative analytics deliver valuable insights into the performance of each creative. Compare and identify winning ads that resonate most effectively with your target audience.

>>> Read more here: NestAds 1.4: Advanced Ad Tracking & Multiple Attribution Models